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LIVE Ticker Today's Gold & Silver Market Rates in Ernakulam:
24K Gold: ₹7,485 per gram
22K Gold: ₹6,860 per gram
Silver: ₹92.50 per gram
LIVE Ticker Today's Gold & Silver Market Rates in Ernakulam:
24K Gold: ₹7,485/g
22K Gold: ₹6,860/g
Silver: ₹92.50/g
Got Questions?

FAQ Database

Clear, Honest, and Transparent Answers

At Jewel Castle, we employ state-of-the-art German XRF (X-ray Fluorescence) spectrum technology to evaluate your gold. This scientific approach checks the exact chemical composition and percentage of gold, silver, and other alloys without causing physical wear, scraping, or melting of the jewelry. The analysis is done directly in front of you.

The scientific valuation itself takes only 30 seconds. Weighing and generating your dynamic value statement takes around 5-10 minutes. Payout execution is processed immediately via online bank transfer (RTGS/IMPS), which reflects in your account within a few minutes. Typically, a complete transaction is finished in under 15-20 minutes.

Yes, 100% safe. Traditional gold buyers file or melt gold, causing loss of weight or severe damage to ornaments. Our XRF testing is entirely non-destructive. The X-rays read the atomic properties of the surface metal, leaving your jewelry in its exact pristine condition.

We offer instant RTGS, IMPS, and NEFT bank transfers, which provide immediate transaction confirmations. Depending on compliance limits and customer preferences, cash payouts are also available.

Yes. We purchase ornaments regardless of physical condition. Broken chains, single earrings, bent rings, or old coins are valued strictly by the weight and purity of their gold/silver content.

As a registered second-hand dealer, we comply with national GST codes and tax guidelines. Selling second-hand goods usually involves specific reverse charge rules or margins, which we handle internally. There are no surprise deduction charges for our clients.

Yes. If you have pledged gold with a bank, cooperative credit society, or private NBFC, we provide financial assistance. Our personnel will visit the institution with you, pay the balance amount to release your pledged gold, inspect its purity in our branch, and pay you the remaining value after deducting the loan settlement amount.